Privacy Policy

How we collect, use, and protect your personal information

Privacy Policy

LoDo Massage Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a booking or contact form on our website
  • Subscribe to our newsletter or mailing list
  • Communicate with us via phone, email, or in person
  • Use our massage therapy services

This information may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Health information relevant to massage therapy services
  • Payment information
  • Appointment preferences and history

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Other diagnostic data

We collect this information through cookies and similar technologies. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide, maintain, and improve our massage therapy services
  • Communication: To respond to your inquiries, send appointment confirmations, and provide customer support
  • Personalization: To tailor our services to your individual needs and preferences
  • Marketing: To send promotional communications (with your consent) about our services and special offers
  • Analytics: To analyze website usage and improve our online presence
  • Legal Compliance: To comply with legal obligations and protect our rights

3. Who Has Access to Your Information

3.1 Internal Access

Access to your personal information is limited to employees and contractors who need that information to perform their job functions. All personnel with access to personal data are required to maintain its confidentiality.

3.2 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • FormSubmit: For processing form submissions from our website
  • Payment Processors: For processing payments for our services
  • Email Service Providers: For sending appointment confirmations and marketing communications
  • Analytics Providers: For analyzing website traffic and user behavior

These third parties are contractually obligated to protect your information and may only use it for the purposes we specify.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or other legal processes, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, privacy, safety, or property
  • Enforce our agreements
  • Respond to emergencies

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Secure storage of personal information
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and correct your personal information. To do so, please contact us using the information provided below.

6.2 Deletion of Your Data

You have the right to request the deletion of your personal information. To request deletion, please contact us at:

We will process your request within 30 days. Please note that we may retain certain information as required by law or for legitimate business purposes.

6.3 Opt-Out of Marketing Communications

You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

6.4 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or by visiting our Cookie Policy page.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Last Updated: January 2026